Terms of Service

1. About

This website is operated by Fresh Petals India. By placing an order or sending an enquiry you agree to these terms.

2. Orders

• Products marked for purchase can be ordered online and paid for with the payment options shown at checkout.
• Bouquets, arrangements, hampers and corporate orders are quoted on enquiry. We confirm the price, any GST and the delivery details with you before the order is confirmed.
• Flowers are natural and perishable. Exact varieties, colours and shades can vary with availability, and we will tell you if we need to substitute.

3. Pricing and GST

Prices are shown in Indian rupees. Where GST applies, it is shown on your order summary and on your invoice.

4. Delivery

We deliver in and around Delhi NCR. Delivery charges are shown at checkout, and you choose your delivery date there from the dates we offer. Responsibility for the goods passes to you on delivery.

5. Cancellations and refunds

Our Refund and Cancellation Policy explains when an order can be cancelled and how refunds work. It forms part of these terms.

6. Liability

Our liability for any order is limited to the amount you paid for it. We are not liable for indirect or consequential losses.

7. Changes

We may update these terms from time to time. The date at the top of this page shows when they last changed. Continuing to use the site means you accept the current terms.

8. Contact

Fresh Petals India
Phone: +91 93540 16059